Goods & Packages | Delivery Ninja

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Goods & Packages


Step 1

Your driver presses a button on the app. The Delivery Ninja will message your customer that the driver is on their way.


Step 2

Tapping the SMS, the customer can follow your driver from store to door, on a real-time map, with your branding.


Step 1: Shop

A customer places an order. It may be by phone, via the Internet or in person. The operator captures the customer’s name, street address and mobile number. Our software alerts your drivers that a new delivery is due by showing its delivery location on the map.

Step 2: Dispatch

At the office, driver and customer locations are displayed on a single interactive map, allowing you to keep an eye on all recent orders as well as deliveries in progress. With a map in front of you, it is immediately clear which driver to dispatch to which customer location.

Step 3: Deliver

At the start of their delivery, the driver takes out their mobile phone to view a map marked with the customer's location. A single tap SMS's the customer that the driver is on their way. It also signals to the office and other drivers that this customer is now looked after.

Step 4: Enjoy

Your customer clicks on the link in the SMS, which opens a map showing exactly how close the driver is. The driver position is automatically updated and an ETA is displayed as the delivery progresses.


dispatches and delivers quicker


attractive interactive maps at the office, on-the-road and in the customer’s hand


less time on the road and higher returns increase profitability


superior service over time equals customer loyalty


with your logo and company slogan advertised on the customer’s phone, your brand enjoys greater exposure